Acceptance of Terms:
Please read these terms carefully before making any purchase on our website. For your convenience, we apply the following terms and conditions. By booking a massage through our website or purchasing a package you fully agree and accept the following terms and conditions involved.
General:
All therapists at Professional Massage Athens are trained professionals who specialize in professional and relaxation massage.
Professional Massage Athens exclusively provides professional massage with a focus on relaxation and wellness. It is strictly emphasized that Professional Massage Athens’ services are not a substitute for any medical procedure. Every customer of our services is responsible for the information about the state of their health. As well as for obtaining the consent of a doctor, if required.
The company reserves the right to change the prices and services without any notice and it is the responsibility of each visitor to review these terms before taking any action (e.g. purchase, booking a session). Every time you wish to purchase through our site, please ensure that you understand the terms that apply at that time.
Information about us:
Who we are. Professional Massage Athens is a home massage company registered in Greece.
Contact us. You can get in touch with us either by calling 6945491777 or by sending us a message on WhatsApp or Viber or by writing us an email at: info@promassageathens.gr
Online Bookings & Payments:
An online e-booking system has been set up on our website, through which you can choose the time, service, and therapist that suits you. Please note that bookings can be made up to 1 month in advance.
In this case, you will receive an email notification confirming the date and time of your appointment booking.
You will also receive a reminder SMS 1 hour before your appointment and an SMS upon arrival of our therapist at your location for the programmed session. Please be courteous to your therapist and make sure to be on time for your appointment.
Our company accepts certain forms of payment which are more specifically:
Cash, Debit Card (AlphaBank, Eurobank, NBG, Piraeus, etc.), PayPal or Stripe.
In the case of telephone bookings, payments are made either by cash or by using a debit card with the use of a POS at the end of the session.
In cases of online booking, the client has the option to pay the amount according to the service chosen by any of the methods mentioned above.
Please note that in the event of additional charges (which may include; therapists’ travel expenses, the possible use of private parking for your convenience, or for sessions taking place after 11 PM), these are credited directly to the individual therapist in the form of cash and not to the company.
Delays:
We generally leave a reasonable amount of time between massage sessions to ensure that your therapist is always on time and not late. However, if your chosen therapist happens to be late, you will be notified by phone or message, and we will try to ensure that the length of your session does not change.
Please note that sometimes, due to traffic on the roads at peak times or difficulty in finding a parking space in your area, there may be a 10 or 15-minute delay from the time you booked your appointment. In this case, we will make sure to inform you as mentioned above.
Security:
The safety of our clients is our top priority. We make constant efforts to ensure that all services we provide are offered with the highest degree of safety and security by qualified/professional massage therapists.
Our Rights:
Professional Massage Athens reserves the right to refuse service to any client for reasons of unethical behavior towards our therapists, with the absolute right to terminate the partnership at any time and without issuing a refund.
Website Terms & Conditions
What’s in these terms? These are the terms and conditions under which we provide our services to you through our website.
Why you should read them.
- Please read these terms carefully before making any purchase on our website. These terms tell you about who we are, how we will provide you with our services, what our main obligations are, what our refund policy is, and other important information.
- By making any purchase in regards to massage sessions or packages we may offer, you confirm that you accept these terms, agree to, and comply with them. It is possible that the terms described below may be modified from time to time without notice. It is the responsibility of each visitor to check these terms each time they wish to make a purchase from our website and ensure that they fully understand them.
Information about us and how to contact us.
Who we are. Professional Massage Athens is a home massage company and the “professionalmassageathens.gr” page is intended to inform and promote the services as presented on the pages of this website.
How you can contact us. You can contact us either by calling 6945491777 or by sending a message on WhatsApp or Viber or by writing us an email at: info@promassageathens.gr
By using our website you accept these terms
By using our website, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our website.
There are other terms that may apply to you
These terms refer to the following additional terms, which also apply to your use of our website:
We may make changes to these terms
We may amend these terms from time to time. Whenever you wish to use our website, please check these terms to ensure that you understand the terms that apply at that time.
We may make changes to our website
We may update and change our website from time to time to reflect changes in our services, our users’ needs, and our business priorities.
We may suspend or withdraw our website
Our website is available free of charge.
We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organization. We will always notify you in writing if this happens and ensure that the transfer does not affect your rights under the agreement.
How you may use material on our site
We are the owner or the licensee of all intellectual property rights on our website and in the material published on it. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
You must not use any part of the content on our website for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy, or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
Terms & Conditions regarding the Massage session Packages
What these conditions cover. These are the terms that relate solely to the purchase of our packages and services. By purchasing a package through our website, you are stating responsibly that you agree and accept the terms & conditions listed below:
- This refers to discount packages with payment transactions made through the website online (i.e.: deposit via web banking, PayPal, Stripe, use of debit card) for transactions over 500€ as established and regulated by law per article 6 of N. 5073/23 (ΦEK-204 A/11-12-23)
- In remote areas from the center of Athens, there is an additional charge for the therapist’s transportation costs or for areas where we deem it necessary to use private parking for your convenience. These charges are not credited to the company but are paid in the form of cash directly to the individual therapist.
- We can only offer our services in regular stay hotels and not in semi-stay hotels, except for some which we could suggest to you.
- Sessions always take place on the professional massage bed brought by our therapists and it is considered a prerequisite unless there is a lack of space in the room or some other major reason for which we would need further explanation.
- Clients who have chosen to purchase one of our packages have the option to redeem their sessions either within six months or within one calendar year from the date of purchase (depending on the package chosen). Please note that sessions cannot be carried over into the next calendar year, and refunds for unredeemed sessions are not granted.
- The sessions can be utilized either for your personal use or in the form of a gift to a close friend of yours, upon valid notice by phone.
- The sessions included in your chosen package are valid and can be fulfilled by all of our available therapists. Therefore, we cannot guarantee in advance the availability of a particular therapist for all the sessions you have selected based on your package. Unless there is an availability of the therapist of your choice for the day and time you wish to redeem your session.
- In case you prefer a particular therapist, the appointments of your package must be booked at a minimum of 1-2 days in advance after contacting us, both for your convenience and in order to ensure the availability of our therapists. Alternatively, you will be accommodated by the first available therapist.
- The company is obliged to serve you on the day and time you wish so long as you have called to schedule your session at least 2 days in advance.
- The company reserves the right to terminate the cooperation with any client and refuse to provide any additional services in the future if obscene or disrespectful behavior is detected upon any of our partners/therapists.
- For your information, you acknowledge that our services (massage and alternative therapies) are for complementary use only and cannot replace any other medical method under any circumstances.
- The deposited amount from the offer packages is non-refundable.